1. COPYRIGHT.

1.1. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site, please contact us.

1.2. Users may download, view and print content from this site for private and non-commercial purposes only.

1.3.  Crafty Arts logo cannot screen or edit all the content available from the site and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to contact us and immediately inform of any content that may be offensive or illegal.

2. INTELLECTUAL PROPERTY RIGHTS.

2.1. All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Crafty Arts logo and as such are protected from infringement by local and international legislation and treaties.

3. ELECTRONIC COMMUNICATIONS.

3.1. When a user visits Crafty Arts logo or sends e-mails to Crafty Arts, that user consents to receiving communications from Crafty Arts electronically and agrees that all agreements, notices, disclosures and other communications sent by Crafty Arts satisfy any legal requirements, including but not limited to, the requirement that such communications should be “in writing”.

4. HYPERLINKS.

4.1. No person, business or web site may link to any page on this site without the prior written permission of Crafty Arts logo.

4.2. Hyperlinks provided on this site to non-Crafty Arts sites, are provided as is and Crafty Arts logo does not necessarily agree with, edit or sponsor the content on such web pages.

5. DISCLAIMER.

5.1. Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Crafty Arts logo nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site.

5.2. Furthermore, Crafty Arts logo makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors.

5.3. This web site is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Crafty Arts logo that the service available from and through this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.

5.4. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Crafty Arts logo and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

5.5. All items purchased from Crafty Arts logo are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Crafty Arts to such agents upon delivery of any item to such carrier.

5.6. Neither Crafty Arts logo nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

6. SHIPPING CHOICES.

6.1. You may choose your own courier to collect.

If this choice is made, an electronic notification will be sent to you once the goods are ready for collection. In the message will be the address to collect from, the order number, a contact number and the name of the contact person for that particular order. A packaging fee will apply.

6.2. You may collect from the Crafty Arts logo store.

Self-collect items uncollected within 7 (seven) working days will be returned to inventory.

6.3. We can arrange for your goods to be delivered to you.

Once payment has been received, the goods will be prepared for collection by our couriers and an electronic notification will be sent to you. This message will include the order number and a waybill number. The goods will be delivered to your shipping address.

7. SHIPPING COSTS.

Free Courier for orders of a shipped value above R2000.00 (excluding farm/rural addresses).

8. TAXES AND DUTIES.

8.1. Value added tax at the rate of 15% is included in all advertised prices.

8.2. Import duties, taxes and levies et al that may be payable for international shipping by recipients of goods in foreign countries are wholly for the purchasers account.

9. DELIVERY.

9.1. We do our best but considering the range and nature of the goods, we try for availability of product as opposed to speed of delivery.

9.2. Delays and cancellations

9.2.1. Crafty Arts logo makes every effort to assure that the information supplied on the site is accurate. Where delays and out of stock situations occur, every effort will be made to inform the customer timeously.

10. PAYMENT METHODS

10.1. Only PayFast payments will be accepted.
Orders will only be processed once confirmation of payment has been received.

11. AGREEMENTS OF SALE

11.1. Placing an item in a shopping basket without completing the purchase cycle does not:
11.1.1 constitute an agreement of sale between Crafty Arts logo and users cannot hold  liable if such items are not available when the purchase cycle is completed later; and/or

11.1.2 constitute an order for such an item; and

11.1.3 Crafty Arts logo may remove such an item from the shopping basket or wish list if no stock is available.

11.2. Crafty Arts logo reserves the right to refuse to accept and/or execute an order without giving any reasons. Crafty Arts also reserves the right to cancel orders in whole or in part as circumstances dictate. Crafty Arts shall only be liable to refund monies already paid by the user and pertaining exclusively to the products supplied.

11.3. Crafty Arts logo shall take all reasonable efforts to maintain correct prices on the site. However, should errors occur and items are offered at incorrect prices, Crafty Arts will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid if requested.

12. STOCK AVAILABILITY.

12.1. Crafty Arts logo shall take all reasonable efforts to discontinue any offer as soon as the stock is no longer available. However, should items still be offered after stocks are sold, Crafty Arts shall only be liable to refund monies already paid where it is unable to fulfil orders at the advertised prices.

13. GUARANTEE.

13.1. If Crafty Arts logo supply the wrong product or if the product is in any way damaged or faulty as a result of a manufacturing defect, Crafty Arts logo must be notified within 14 days of invoice. Crafty Arts logo will exchange it for the correct one upon receipt of the returned product if in original packaging. Crafty Arts logo will make a reasonable effort to exchange the product, but if replacement is not possible, Crafty Arts logo will refund the purchase price upon receipt of the returned product. Please note: goods are not guaranteed against faults resulting from normal wear and tear.

14. RETURNS & CANCELLATIONS

14.1. Before any goods are returned, a returns authorization must be obtained from Crafty Arts logo.

14.1.1. Crafty Arts logo can arrange for the collection of items by courier in the case of a customer returning items because they are not satisfied with their choice. The courier fee must be paid by the customer before collection is arranged.

14.1.2. All returns must be in saleable condition to be accepted as a return.

14.1.3 Preparing your products for a return. To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;

      • package your products safely and securely for protection during transit;
      • clearly mark your return reference number on the outside of the parcel; and
      • include all accessories and parts that were sold with the product.

Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.

14.2. Any refunds for whatsoever reason will be done via electronic vouchers redeemable against any future purchase either instore or via the online site.

14.3. If a processed order is cancelled by the customer and a full refund is requested, ten percent (10%) of the order amount will be deducted for service fees refunded via Payfast or FNB EFT.

15.PRIVACY.

15.1. Crafty Arts logo subscribes to the POPI Act.

15.2. Crafty Arts logo may electronically collect, store and use the personal information supplied by the User.

15.3. Crafty Arts logo collects, stores and uses the above mentioned information for the following purposes:
15.3.1 to greet the User when he/she accesses the Crafty Arts logo website;
15.3.2 subject to the User’s consent, inform the User of facts relating to his/her access and use of the Crafty Arts logo website;
15.3.3 subject to the User’s consent, inform the User about competitions and special offers from Crafty Arts logo and/or its partners / affiliates;
15.3.4 to compile non-personal statistical information about browsing habits, click-patterns and access to the Crafty Arts logo website.
15.3.5 to verify the identity of the User when transacting with Crafty Arts logo.
15.3.6 to ensure that the goods are received by the addressee.

15.3.7. Information detailed above is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings.

15.3.8. By using this website the User consents to the collection and use of his or her personal information in accordance with the terms and conditions detailed herein and to receive marketing information from Crafty Arts logo.

15.3.9. The User may elect not to receive any such communications from Crafty Arts logo in which event the User is required to click the word “unsubscribe” at the bottom of the communication.

16. Crafty Arts logo may collect, maintain, save, compile and share any information collected from users, subject to the following provisions:
16.1 Crafty Arts logo shall not disclose personal information from Users unless the User consents thereto;
16.2 Crafty Arts logo shall disclose information without the User’s consent only through due legal process; and

16.3 Crafty Arts logo may compile, use and share any information that does not relate to any specific individual.

16.4  Crafty Arts logo owns and retains all rights to non-personal statistical information collected and compiled by Crafty Arts logo.

17. SECURITY

Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorized access to any page on this web site may be liable to criminal prosecution and to a civil claim for damages.

17.1. The user agrees and warrants that their log-in name and password shall:

17.1.1. be used for personal use only; and

17.1.2. not be disclosed to any third party.

18. CHANGES TO AGREEMENT

18.1 Crafty Arts logo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

19. DOMICILIUM

Crafty Arts logo chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature as 41 6th Avenue, Walmer, Port Elizabeth, 6070, South Africa.

20. TERM AND TERMINATION

This agreement shall commence when the user logs in and/or registers on the Crafty Arts logo site and continues indefinitely until terminated by Crafty Arts.

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